Frequently Asked Questions
Some frequently asked questions and our answers are below
Please contact us if you need more information.
Are you insured?
Yes, all of our trucks, drivers, and your load are fully insured—giving you complete peace of mind every step of the way.
Be cautious of unlicensed or uninsured tow truck operators offering cheap “cash jobs.” These operators often lack the proper experience, certification, and insurance—putting your valuable equipment and safety at risk.
Always choose a trusted, fully insured transport provider. Click here to learn more.
Do i need to be present for the tow?
Not necessarily! As long as we have access to the vehicle and payment has been arranged, we can carry out the tow without you needing to be on-site.
Can I get the tow done today?
Yes! In most cases, we offer same-day service. If we’re fully booked, we’ll schedule your tow first thing the next day.
What areas do you service?
We cover all of Ipswich, Brisbane, the Sunshine Coast, the Gold Coast, and surrounding regions. Need a tow outside these areas? Just ask—we often travel further!
Can you travel interstate?
Yes, we offer reliable interstate transport and delivery services across Australia. Let us know where you need your load to go!
How do you charge?
We price each job individually, as costs can vary depending on distance, load size, and specific requirements. Contact us for a personalised quote.
Can I pay by credit card?
Yes, we accept all major credit cards for your convenience.
What towing services do you offer?
We tow a wide range of items including cars, boats, light and heavy machinery, shipping containers, and more. If it needs moving, we’ve got it covered!
Do you tow vehicles from accidents?
No, we do not tow from crash sites or handle accident recoveries. However, we’re happy to assist with broken-down or non-running vehicles.
Do you move shipping containers?
Yes, we transport shipping containers—whether they’re empty or fully loaded.
Do you have storage facilities?
Yes, we offer both short-term and long-term storage options at our secure depot.
Do you remove car bodies?
Yes, we provide professional car body removal services.